custom sourcing

10,000+ custom sourced
orders every year

experience peace of mind on your imported orders. we take the stress of importing off of your shoulders!

In concert with our experienced staff, our China office, and partners around the world, BamBams has established strong relationships with more than 100 fully vetted factories. This gives us the advantage of sourcing and producing custom products not featured in our catalog. Our experience in managing over 100,000 imported orders can give you peace of mind that we will fulfill your order as you expect. Let us know what you need and we will provide a fast quote and competitive pricing within 24 hours. Browse through our website and take a look at all of our products that we have available. Click on the “Quick Quote” button and fill out the form for a custom quote and we will provide a response within 24 hours.

A KNOWLEDGEABLE ACCOUNT MANAGEMENT TEAM

Our experienced representatives have years of experience and understand the demands and expectations of our customers and work to develop solutions that address the complex challenges that are inherent in most custom import orders. Throughout the sourcing, production, and delivery stages, Account Executives partner directly with clients to form a consistent, dedicated contact point of communication. Since BamBams is an American company, communication is timely and specific to each client’s project and needs. Our goal is to provide an accurate quotation on most projects within 24 to 48 hours and we boast a 24-hour response policy on any inquiry, so clients are never left waiting on information.

AN EXPERT PRODUCTION TEAM THAT UNDERSTANDS CHINESE MANUFACTURING

The BamBams production department consists of both Sourcing and Project Management teams. Our Sourcing team utilizes their extensive knowledge of the Chinese manufacturing industry to provide fast and accurate pricing and production quotations. Our Sourcing team specializes by key product types allowing for better insight into the intricacies of the various products our clients seek and stronger factory direct partnerships. Our structure translates to orders produced and delivered the way our customers need. Our Project Managers are located both in our U.S. office and our China office, bridging the gap between the market and factory.

A LOGISTICS TEAM THAT UNDERSTANDS SHIPPING AND CUSTOMS

Our logistics team in our own Chinese Trading Company brings extensive expertise in air, ocean, and inland shipping as well as managing projects though the customs process. Drawing from a network of vessel and air providers, we offer tracking visibility and quick responses to transportation questions. Should clients desire to have their product delivered to the door, need short-term warehousing or fulfillment services, BamBams can coordinate this seamlessly with a variety of experienced providers. Our knowledge of duty rates is not only helpful in pricing import products, but our expertise on custom requirements and processes can assist you in designing your product to minimize aggravating and costly delays at port.

A CORPORATE PHILOSOPHY
DEDICATED TO YOUR SUCCESS

BamBams primary mission is to serve clients in an honest and transparent way. Our management team brings talent, experience, expertise, and commitment to reinforce your decision to make BamBams your trusted import partner. Our “customer first” philosophy is built on the integrity BamBams provides to all of our clients and suppliers. With this in mind, BamBams has implemented a range of quality assurance and quality control protocols and we have established a 30-Day Product Guarantee program to ensure we reduce the risk of the importing experience and offer the highest quality value.

PRODUCT TESTING, CPSIA COMPLIANCE,
& PRODUCT SAFETY

We reduce your risk of importing through an extensive product development process, product testing protocol, and quality control program. Our China team conducts both inline and final inspections on every project we produce. They also evaluate existing and potential new manufacturing partners on a regular basis. BamBams works directly with independent testing labs to certify product safety and compliance with Consumer Product Safety Commission (CPSIA) standards and Proposition 65 requirements. You can rest assured that your product is compliant amid the maze of new and ever-changing safety regulations.

30-DAY PRODUCT GUARANTEE ON ALL PROJECTS

Speed, quality, and value—that’s what most clients want from import. Yet we feel reliability and integrity are equally important. Although BamBams imports products, we are in the relationship business and our primary goal is to always have a satisfied customer. We stand behind each order we manage and deliver and back this with a 30-day written guarantee of satisfaction to our clients; your project will be right at our cost. It’s a worry-free guarantee!