Experience Peace of Mind on your imported orders – We take the importing risk off of your shoulders!
In union withour wholly subsidiary in China BamBams has established strong relationships with more than 100 fully vetted factories. This gives us the advantage in sourcing and producing custom products not featured in our catalog. Our experience in managing over 30,000 imported orders can give you peace of mind that we will fulfill your order as you expect. Let us know what you need and we will provide a fast quote and competitive pricing within 24 hours. Browse through our New Products Tab on our website (LINK HERE) and review products that we have available but not yet priced. Click on the "Get A Quote" button and fill out the form for a custom quote and we will provide a response within 24 hours.
A knowledgeable account management team
Our experienced representatives have years of experience and understand the demands and expectations of customers and work to develop solutions that address the complex challenges that are inherent in most custom import orders. Throughout the sourcing, production and delivery stages, Account Executives partner directly with clients to form a consistent, dedicated contact point of communication. Since BamBams is anAmerican company, communication is timely and specific to each client's project and needs. Our goal is to provide an accurate quotation on most projects within 24 to 48 hours and we boast a 24-hour response policy on any inquiry so clients are never left waiting on information.
An expert production team that understands Chinese manufacturing
Our production department consists of both Sourcing and Project Management teams. Our Sourcing team utilizes their extensive knowledge of the Chinese manufacturing industry to provide fast and accurate pricing and production quotations. Our Sourcing team specializes by key product types allowing for better insight into the intricacies of the various products our clients seek and stronger factory direct partnerships. This translates to orders produced and delivered the way our customers demand. Our Project Managers are located both in the U.S. office and our China office, bridging the gap between the market and factory.
A logistics team that understands shipping and customs
Our logistics team in our own Chinese Trading Company brings extensive expertise in air, ocean and inland shipping as well as managing projects though the customs process. Drawing from a network of vessel and air providers, we offer tracking visibility and quick responses to transportation questions. Should clients desire to have their product delivered to door, need short-term warehousing or fulfillment services, BamBamscan coordinate this seamlessly with a variety of experienced providers. Our knowledge of duty rates is not only helpful in pricing import products, but our expertise on custom requirements and processes can assist you in designing your product to minimize aggravating and costly delays at port.
A corporate philosophy dedicated to your success
BamBams primary mission is to serve clients in an honest and transparent way. Our management team brings talents, experience, expertise, and commitment to reinforce the decision to make BamBams your trusted import partner. Our "customer first" philosophy hinges on the integrity bamBams brings to all our clients and suppliers. With this in mind, BamBams has implemented a range of quality assurance and quality control protocols and have established a 30-Day Product Guarantee program to insure we reduce the risk of the importing experience and offer the highest quality value.
Product testing, CPSIA compliance and product safety
We reduce your risk of importing through an extensive product development process, product testing protocol and quality control program. Our China team conducts both inline and final inspections on every project we produce.They also evaluate existing and potential new manufacturing partners on a regular basis. BamBams works directly with independent testing labs to certify product safety and compliance with Consumer Product Safety Commission (CPSIA) standards and Proposition 65 requirements. You can rest assured that your product is compliant amid the maze of new and ever-changing safety regulations.
30-Day Product Guarantee on all projects
Speed, quality and value—that's what most clients want from import. Yet we feel reliability and integrity are equally important. Although BamBamsimports product, it's in the relationship business with our primary goal a satisfied customer. We stand behind each order we manage and deliver and back this with a 30-day written guarantee of satisfaction to our clients; your project will be right at our cost. It's a worry free guarantee!